Legal & trust
Clear rules for people, businesses, and AI-powered calls.
These documents explain the service, data practices, caller protections, customer responsibilities, billing, and the controls available to individuals. Current as of August 11, 2026.
Terms of Service
The agreement for using Agentflow AI websites, workspaces, voice agents, scheduling, billing, and related services.
Privacy Policy
What Agentflow AI collects, why we use it, how voice and customer data are handled, and the choices available to individuals.
Acceptable Use Policy
Rules that protect callers, recipients, customers, and the integrity of Agentflow-powered communications.
AI & Call Transparency Policy
What callers should expect from an Agentflow-powered voice agent and what every customer must disclose and control.
Cookie & Privacy Choices Notice
How Agentflow uses essential browser storage, limited first-party measurement, and your analytics choice.
Billing & Cancellation Policy
Plain-language rules for recurring plans, included minutes, cancellation, plan changes, taxes, and refunds.
Data Processing Addendum
Baseline processor commitments for Customer Personal Data handled through an Agentflow workspace.
Accessibility Statement
Our commitment to making Agentflow’s public site and customer experience usable by people with disabilities.